Vertical Pump Customer Service - Olive Branch, MS
National Pump Company National Pump Company Olive Branch, MS Olive Branch, MS Full-time Full-time $14.
50 - $16.
85 an hour $14.
50 - $16.
85 an hour 9 days ago 9 days ago 9 days ago National Pump Company is looking for Customer Service/Inside Sales positions in our Olive Branch, Mississippi location.
Our Customer Service Representative will facilitate customers with initial support, quoting, and entry of all order-related requests by phone.
This role is integral to the overall operations of the organization and is the first point of contact with all customer interactions.
Our customer service team will monitor orders to ensure NPC policies and service levels are met.
This is a full-time opportunity, Monday through Friday.
Hours between 6:
00 a.
m.
- 4:
00 p.
m.
Primary Duties for Customer Service Representative:
Assist customer inquiries via phone, email, and in-person; Prepare quotes and orders to meet customer requirements; Enter RMA and warranty documentation; Maintain and log sales order files, update records, file and retrieval customer documentation; Identify and recommend components to meet customer specifications; Provide and review all quotations and orders for standardized pricing to ensure adherence to customer agreements; Provide front-end technical assistance; Other duties and projects as assigned.
Skills/Qualifications for Customer Service Representative:
High School Diploma or equivalent; or comparable work experience.
Understand and apply customer requirements on pump applications.
Basic knowledge of vertical pumps/components is a plus.
Strong computer skills (typing, word processing, data entry).
Effective verbal and written communication skills.
Problem analysis and problem-solving.
Attention to detail and accuracy is a must.
Ability to multi-task and prioritize in a deadline-driven environment.
Job Type:
Full-time Pay:
$14.
50 - $16.
85 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Olive Branch, MS 38654:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
50 - $16.
85 an hour $14.
50 - $16.
85 an hour 9 days ago 9 days ago 9 days ago National Pump Company is looking for Customer Service/Inside Sales positions in our Olive Branch, Mississippi location.
Our Customer Service Representative will facilitate customers with initial support, quoting, and entry of all order-related requests by phone.
This role is integral to the overall operations of the organization and is the first point of contact with all customer interactions.
Our customer service team will monitor orders to ensure NPC policies and service levels are met.
This is a full-time opportunity, Monday through Friday.
Hours between 6:
00 a.
m.
- 4:
00 p.
m.
Primary Duties for Customer Service Representative:
Assist customer inquiries via phone, email, and in-person; Prepare quotes and orders to meet customer requirements; Enter RMA and warranty documentation; Maintain and log sales order files, update records, file and retrieval customer documentation; Identify and recommend components to meet customer specifications; Provide and review all quotations and orders for standardized pricing to ensure adherence to customer agreements; Provide front-end technical assistance; Other duties and projects as assigned.
Skills/Qualifications for Customer Service Representative:
High School Diploma or equivalent; or comparable work experience.
Understand and apply customer requirements on pump applications.
Basic knowledge of vertical pumps/components is a plus.
Strong computer skills (typing, word processing, data entry).
Effective verbal and written communication skills.
Problem analysis and problem-solving.
Attention to detail and accuracy is a must.
Ability to multi-task and prioritize in a deadline-driven environment.
Job Type:
Full-time Pay:
$14.
50 - $16.
85 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Olive Branch, MS 38654:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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